Loved by Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests
Clean resort
Helpful staff
Free activities
Comfortable room
Extensive food assortment
"Multiple eco activities on site (river snorkelling, animal spotting and caring), coatis and spider monkeys are wandering around, evening shows, aquapark, private beach"
Siarhei
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"We stayed in an eco penthouse and got an upgrade to a room with a plunge bath on the balcony."
mrso2015 from United Kingdom
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"Loved Sandos Caracoal Eco Resort. Staff was nice. Lots of options and loved all the nature, animals and options ON site for adventures!"
Rebecca
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Amenities
Sandos Caracol Nature Resort & Water Park offers a gigantic water park featuring 29 slides, including high-adrenaline kamikaze slides and family-friendly attractions. Guests can swim in clear waters of an ancient jungle cenote or enjoy various swimming pools with activities like water volleyball. The resort includes a range of pools, from lively main pools to quieter areas for relaxation.
Rooms
The hotel provides 955 spacious villas and family rooms, designed to be eco-friendly while reducing the carbon footprint. Adults can access exclusive amenities in the adults-only section, including private restaurant and pool areas. Each accommodation option prioritizes comfort, ensuring guests can unwind in a serene environment.
Location
Sandos Caracol is located in Playa del Carmen, surrounded by lush jungle and pristine beaches. The hotel offers eco-tours and activities that immerse guests in the area's natural beauty and Mayan history. Guests can navigate the resort's nature reserve while experiencing wildlife, including exotic birds and howler monkeys.
Dining
The all-inclusive dining options at Sandos Caracol include a variety of cuisines across multiple restaurants, with choices ranging from Italian to Mexican fare. Guests can enjoy pool bars and beachside dining for refreshing drinks and snacks throughout the day. The diverse culinary experiences cater to different tastes and preferences.
Entertainment
Sandos Caracol offers a range of daily activities like beach volleyball, jungle walks, and water sports, ensuring ample opportunities for adventure. Evening entertainment includes the popular Pre-Hispanic show 'Sacred Fire Ceremony' as part of the 'Teatro del Pueblo' program. Additionally, guests can utilize the fully supervised kids' club while enjoying personal time.
Highlights
Location: Surrounded by lush jungle and pristine beaches
Rooms: 955 spacious villas and family room options
Dining: All-inclusive with a range of restaurants
Entertainment: Exciting shows and daily activities
“This eco-friendly resort presents a unique blend of adults-only relaxation and family-friendly adventure, highlighted by its dedicated adults-only section and a gigantic waterpark. I particularly appreciate the integration of a nature reserve, allowing guests to immerse themselves in the local ecosystem. With diverse dining options and activities, it's a solid base for exploring Playa del Carmen while enjoying on-site amenities.”
Madeline ScottChief Content Curator at Allinclusiveresorts
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Choose Your Ideal Room
Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
Pool View One Bedroom Suite
2 persons
670 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Pool View Superior
2 persons
420 sq. feet
2 Double beds
Shower
Balcony
room details
Select Club Superior Adults Only
2 persons
420 sq. feet
1 King-size bed
Private pool
Balcony
room details
Select Club Deluxe Adults Only
2 persons
445 sq. feet
1 King-size bed and 1 Sofa bed
Private pool
Balcony
room details
Click button to see more rooms
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Rates and Room Availability by Date
Find available dates and compare today’s prices
Resort Features & Services
Unmatched comfort, unforgettable experiences—all built into your stay
Facilities:
Very good
7.9/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Sandos Caracol Nature Resort & Water Park, guests are treated to a delightful array of dining options, showcasing the best of international, Italian, Mexican, and more. Whether indulging in a gourmet breakfast by the water or savoring a candlelit dinner under the stars, each venue promises a unique culinary escape that blends flavors and ambiance beautifully.
La Laguna
International
Ambiance
A serene lakeside setting, perfect for relaxed meals any time of day.
Key Offerings
Savor an extensive menu that caters to diverse palates with fresh, vibrant dishes for breakfast, lunch, and dinner.
Reservation
No
Open daily for breakfast (7:00 AM - 10:30 AM), lunch (12:30 PM - 3:30 PM), and dinner (6:30 PM - 10:30 PM).
La Toscana
Italian
Ambiance
Charming and inviting, ideal for leisurely breakfasts and soothing lunches.
Key Offerings
Classic Italian fare with beloved breakfast options and delightful pasta dishes for lunch.
Reservation
No
Open daily for breakfast (7:00 AM - 10:30 AM) and lunch (12:30 PM - 3:30 PM).
Las Mascaras
Mexican
Ambiance
Lively atmosphere with culturally vibrant decor, perfect for an evening meal.
Key Offerings
Experience authentic Mexican flavors, offering a delightful twist on classic dishes for dinner.
Reservation
Yes
Open for dinner; specific hours vary.
Salvia Snack Bar
Vegetarian
Ambiance
Casual snack bar feel, perfect for light bites and refreshing drinks.
Key Offerings
Vegetarian delights that cater to health-conscious diners looking for lighter fare at dinner.
Reservation
No
Open for dinner; specific hours vary.
El Templo
Asian
Ambiance
An elegant haven, blending contemporary style with traditional influences.
Key Offerings
Unique Asian dishes that promise a culinary adventure amidst warm, inviting decor.
Reservation
Yes
Open for dinner; specific hours vary.
Fogo de Brazil
Brazilian
Ambiance
A festive environment that embraces the spirit of Brazilian dining.
Key Offerings
Savor traditional Brazilian barbecue served in an authentic rodizio style for dinner.
Reservation
Yes
Open for dinner; specific hours vary.
La Riviera
Mediterranean
Ambiance
Open and airy, with breezy decor that evokes the charm of the Mediterranean coast.
Key Offerings
Diverse Mediterranean dishes featuring fresh flavors and vibrant ingredients; open hours vary.
Reservation
No
Hours vary
Los Lirios
Seafood
Ambiance
Intimate and relaxing, perfect for enjoying the flavors of the sea in a beautiful setting.
Key Offerings
Delicious seafood options that highlight local catches and flavors for dinner.
Reservation
Yes
Open for dinner; specific hours vary.
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Location
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8
mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9
mi
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Punta Bete
20 minutes' drive
A serene beach known for its soft sand and tranquil waters, ideal for picnics and relaxation.
Grand Coral Golf Riviera Maya
19 minutes' walk
An acclaimed golf course offering stunning ocean views. Enjoy a round while surrounded by lush landscapes.
Church of Guadalupe
35 minutes' drive
A beautiful church featuring remarkable architecture and a serene atmosphere, perfect for cultural appreciation.
Galeria Luis Sottil
30 minutes' walk
An art gallery showcasing local artists. A cultural hub with rotating exhibitions and vibrant works.
Xavage Park by Xcaret
40 minutes' drive
A thrilling adventure park featuring rafting, ziplining, and other adrenaline-pumping activities.
Cenote Misterio Maya
40 minutes' drive
A natural cenote offering a tranquil swimming experience. Perfect for relaxation and cooling off.
Go Natural Explorers
25 minutes' walk
Guided eco-tours to explore local ecosystems. Great for families and nature lovers. Reservations needed.
Koh Thai
10 minutes' drive
A chic Thai restaurant with a modern vibe. Try their Pad Thai and enjoy an extensive cocktail menu.
Sea Olive
35 minutes' walk
Coastal dining with a fresh seafood menu and vibrant atmosphere. Reservations recommended for peak times.
La Marea
40 minutes' drive
Fine dining offering international cuisine with a focus on local ingredients. Great ocean views.
Martina Beach Club
40 minutes' drive
A lively beach club with live music events. Perfect for sunset views and socializing with friends.
28 de Julio Square
35 minutes' drive
An open public space hosting cultural events and performances. A hub for family-friendly activities.
Transportation Options & Local Travel
City Centre
Playa del Carmen8 min
·
3.2
mi
Airports
Aeropuerto de Playa del Carmen (PCM)11 min
·
4.4
mi
Cozumel (CZM)61 min
·
25.0
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club
Guest Reviews & Star Ratings
Hear from Guests Who’ve Stayed Before
Review score
Based on 2638 verified reviews
7.5/10
Very good
64%
Recommend
Breakfast
3.7/10
Cleanliness
8.7/10
Comfort
8.5/10
Facilities
7.9/10
Free Wi-Fi
7.5/10
Location
8.9/10
Paid Wi-Fi
5.0/10
Staff
8.8/10
Value for money
7.8/10
Pros
Lush surroundings
Waterpark
Bell men
Cons
Poor management
Rocky beach
Impossible reservations
Guest reviews
based on 574 reviews
7.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
What is the nearest airport to the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
Aeropuerto de Playa del Carmen airport lies within 5 km of the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive and is reachable with a 15-minute drive.
Is airport shuttle provided by Sandos Caracol Nature Resort & Water Park All Inclusive?
Airport drop-off is one of the services offered by Sandos Caracol Nature Resort & Water Park All Inclusive. Please inform the hotel staff about your estimated arrival time.
Does the Sandos Caracol Nature Resort & Water Park All Inclusive have a car parking on site?
Yes, the Sandos Caracol Nature Resort & Water Park All Inclusive offers a free private car park on site.
How much does a room at the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive cost?
The price for a room in the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive starts at $141.
What payment methods are available in the Sandos Caracol Nature Resort & Water Park All Inclusive?
At the Sandos Caracol Nature Resort & Water Park All Inclusive, you can pay using American Express and Visa.
What are the room types offered by the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
The fantastic Sandos Caracol Nature Resort & Water Park All Inclusive provides such room types as Elite One-Bedroom Suite, Signature Junior Suite, and Superior Family Room.
Does the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive staff speak foreign languages?
Yes, the staff of the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive can assist you in English, Spanish, Italian, and Dutch.
Which facilities does the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive provide?
Top locations of the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive include luggage storage and a barber shop, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
What are the spa options at the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
Pampering amenities in the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive include a Turkish steam room, a solarium, and a Jacuzzi.
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