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From141US$ /night
Check-in
18Nov2025Select date
Check-out
19Nov2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About This Resort

Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710

Amenities

Sandos Caracol Nature Resort & Water Park offers a gigantic water park featuring 29 slides, including high-adrenaline kamikaze slides and family-friendly attractions. Guests can swim in clear waters of an ancient jungle cenote or enjoy various swimming pools with activities like water volleyball. The resort includes a range of pools, from lively main pools to quieter areas for relaxation.

Rooms

The hotel provides 955 spacious villas and family rooms, designed to be eco-friendly while reducing the carbon footprint. Adults can access exclusive amenities in the adults-only section, including private restaurant and pool areas. Each accommodation option prioritizes comfort, ensuring guests can unwind in a serene environment.

Location

Sandos Caracol is located in Playa del Carmen, surrounded by lush jungle and pristine beaches. The hotel offers eco-tours and activities that immerse guests in the area's natural beauty and Mayan history. Guests can navigate the resort's nature reserve while experiencing wildlife, including exotic birds and howler monkeys.

Dining

The all-inclusive dining options at Sandos Caracol include a variety of cuisines across multiple restaurants, with choices ranging from Italian to Mexican fare. Guests can enjoy pool bars and beachside dining for refreshing drinks and snacks throughout the day. The diverse culinary experiences cater to different tastes and preferences.

Entertainment

Sandos Caracol offers a range of daily activities like beach volleyball, jungle walks, and water sports, ensuring ample opportunities for adventure. Evening entertainment includes the popular Pre-Hispanic show 'Sacred Fire Ceremony' as part of the 'Teatro del Pueblo' program. Additionally, guests can utilize the fully supervised kids' club while enjoying personal time.

Highlights

Location: Surrounded by lush jungle and pristine beaches

Rooms: 955 spacious villas and family room options

Dining: All-inclusive with a range of restaurants

Entertainment: Exciting shows and daily activities

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Choose Your Ideal Room

Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
Pool View Penthouse
2 persons
62 m² 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
Eco Family Superior Single
2 persons
30 m² 
1 Single bed
Shower
Balcony
Penthouse Royal Elite
2 persons
62 m² 
1 Single bed
Shower
Balcony
Pool View One Bedroom Suite
2 persons
62 m² 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
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Rates and Room Availability by Date

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Transportation Options & Local Travel

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City Centre
Playa del Carmen 5.2 km
Airports
Aeropuerto de Playa del Carmen (PCM) 7.0 km
Cancun (CUN) 52.5 km

Resort Features & Services

Unmatched comfort, unforgettable experiences—all built into your stay

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710
Nearby
Beach
Xcalacoco
640 m
Golf Course
Grand Coral Golf Riviera Maya
790 m
Restaurants
Koh Thai
2.6 km
Predio El Limonar fraccion 2
Sea Olive
2.8 km
Xcalaco El Limonar No. 1
Kinoko
2.5 km
289 Km Carrera Cancun
La Marea
2.9 km
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
2.9 km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
3.0 km
Punta Bete Mexico Xcalacoco
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Check-in
18Nov2025Select date
Check-out
19Nov2025Select date
Rooms and Guests2 Guests, 1 Room