What is the check-in and check-out policy at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00, with a late stay until 13:00 for an additional fee.
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Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only), All-Inclusive in Playa del Carmen
141US$
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Key details
About This Resort
Carretera Chetumal Pto Juarez,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Steps from the white sand beach
Very good
7.1
6.5
4.5
Loved by guests
"Multiple eco activities on site (river snorkelling, animal spotting and caring), coatis and spider monkeys are wandering around, evening shows, aquapark, private beach"
"We stayed in an eco penthouse and got an upgrade to a room with a plunge bath on the balcony."
"Loved Sandos Caracoal Eco Resort. Staff was nice. Lots of options and loved all the nature, animals and options ON site for adventures!"
Amenities
Sandos Caracol Nature Resort & Water Park offers a gigantic water park featuring
Rooms
The hotel provides 955 spacious villas and family rooms, designed to be eco-friendly while reducing the carbon footprint. Adults can access exclusive amenities in the adults-only section, including private restaurant and pool areas. Each accommodation option prioritizes comfort, ensuring guests can unwind in a serene environment.
Location
Sandos Caracol is located in Playa del Carmen, surrounded by lush jungle and pristine beaches. The hotel offers eco-tours and activities that immerse guests in the area's natural beauty and Mayan history. Guests can navigate the resort's nature reserve while experiencing wildlife, including exotic birds and howler monkeys.
Dining
The all-inclusive dining options at Sandos Caracol include a variety of cuisines across multiple restaurants, with choices ranging from Italian to Mexican fare. Guests can enjoy pool bars and beachside dining for refreshing drinks and snacks throughout the day. The diverse culinary experiences cater to different tastes and preferences.
Entertainment
Sandos Caracol offers a range of
Highlights
Location: Surrounded by lush jungle and pristine beaches
Rooms: 955 spacious villas and family room options
Dining: All-inclusive with a range of restaurants
Entertainment: Exciting shows and daily activities
“This eco-friendly resort presents a unique blend of adults-only relaxation and family-friendly adventure, highlighted by its dedicated adults-only section and a gigantic waterpark. I particularly appreciate the integration of a nature reserve, allowing guests to immerse themselves in the local ecosystem. With diverse dining options and activities, it's a solid base for exploring Playa del Carmen while enjoying on-site amenities.”
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Choose Your Ideal Room
Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
Pool View One Bedroom Suite
2 persons
62 m²
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
Pool View Superior
2 persons
39 m²
2 Double beds
Pool view
Shower
Balcony
room details
Eco Family Suite
2 persons
41 m²
1 King-size bed
Shower
Balcony
room details
Pool View Penthouse
2 persons
62 m²
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
Show all roomsLess
Rates and Room Availability by Date
Find available dates and compare today’s prices
Resort Features & Services
Unmatched comfort, unforgettable experiences—all built into your stay
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Hiking
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Sandos Caracol Nature Resort & Water Park, guests are treated to a delightful array of dining options, showcasing the best of international, Italian, Mexican, and more. Whether indulging in a gourmet breakfast by the water or savoring a candlelit dinner under the stars, each venue promises a unique culinary escape that blends flavors and ambiance beautifully.
La Laguna
International
Ambiance
A serene lakeside setting, perfect for relaxed meals any time of day.
Key Offerings
Savor an extensive menu that caters to diverse palates with fresh, vibrant dishes for breakfast, lunch, and dinner.
Reservation
No
Open daily for breakfast (7:00 AM - 10:30 AM), lunch (12:30 PM - 3:30 PM), and dinner (6:30 PM - 10:30 PM).
La Toscana
Italian
Ambiance
Charming and inviting, ideal for leisurely breakfasts and soothing lunches.
Key Offerings
Classic Italian fare with beloved breakfast options and delightful pasta dishes for lunch.
Reservation
No
Open daily for breakfast (7:00 AM - 10:30 AM) and lunch (12:30 PM - 3:30 PM).
Las Mascaras
Mexican
Ambiance
Lively atmosphere with culturally vibrant decor, perfect for an evening meal.
Key Offerings
Experience authentic Mexican flavors, offering a delightful twist on classic dishes for dinner.
Reservation
Yes
Open for dinner; specific hours vary.
Salvia Snack Bar
Vegetarian
Ambiance
Casual snack bar feel, perfect for light bites and refreshing drinks.
Key Offerings
Vegetarian delights that cater to health-conscious diners looking for lighter fare at dinner.
Reservation
No
Open for dinner; specific hours vary.
El Templo
Asian
Ambiance
An elegant haven, blending contemporary style with traditional influences.
Key Offerings
Unique Asian dishes that promise a culinary adventure amidst warm, inviting decor.
Reservation
Yes
Open for dinner; specific hours vary.
Fogo de Brazil
Brazilian
Ambiance
A festive environment that embraces the spirit of Brazilian dining.
Key Offerings
Savor traditional Brazilian barbecue served in an authentic rodizio style for dinner.
Reservation
Yes
Open for dinner; specific hours vary.
La Riviera
Mediterranean
Ambiance
Open and airy, with breezy decor that evokes the charm of the Mediterranean coast.
Key Offerings
Diverse Mediterranean dishes featuring fresh flavors and vibrant ingredients; open hours vary.
Reservation
No
Hours vary
Los Lirios
Seafood
Ambiance
Intimate and relaxing, perfect for enjoying the flavors of the sea in a beautiful setting.
Key Offerings
Delicious seafood options that highlight local catches and flavors for dinner.
Reservation
Yes
Open for dinner; specific hours vary.
Location
Carretera Chetumal Pto Juarez,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carretera Chetumal Pto Juarez,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
5.2
km
Landmark
Playa
3.3
km
Beach
Xcalacoco
2.8
km
Beach
Grand Coral Beach Club
3.2
km
Golf Course
Grand Coral Golf Riviera Maya
1.5
km
Landmark
Punta Bete
1.8
km
Landmark
Church of Guadalupe
3.0
km
Beach
Point Esmeralda
4.0
km
Beach
Punta Esmeralda Beach
5.5
km
Gallery
Galeria Luis Sottil
2.8
km
Landmark
Go Natural Explorers
2.3
km
Landmark
Playa Publica 88
2.7
km
Gallery
Amate Gallery
2.8
km
Landmark
Punta Venado
3.6
km
Landmark
Punta Venado Bike Park
3.3
km
Landmark
28 de Julio Square
3.1
km
Landmark
Kingdom Hall of Jehovah's Witnesses
3.1
km
Landmark
Xca-Ha Park
3.1
km
Golf Course
El Camaleon Golf Course
3.2
km
Landmark
Xavage Park by Xcaret
3.5
km
Landmark
Martina Beach Club
3.7
km
Landmark
Cenote Misterio Maya
3.6
km
Landmark
La 5ta Hacienda
3.9
km
Gallery
Tierra Huichol
3.9
km
Landmark
Dive Sites
3.7
km
Landmark
The Union
3.9
km
Beach
Shangri-la's Beach
3.9
km
Beach
Mamita's Beach Club
4.3
km
Landmark
Shangri-la Caribe Beach Village Resort
3.9
km
Beach
Kool Beach Club
4.4
km
Nearby
Beach
Xcalacoco
640 m
Golf Course
Grand Coral Golf Riviera Maya
790 m
Restaurants
Koh Thai
2.6
km
Predio El Limonar fraccion 2
Sea Olive
2.8
km
Xcalaco El Limonar No. 1
Kinoko
2.5
km
289 Km Carrera Cancun
La Marea
2.9
km
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
2.9
km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
3.0
km
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Local Highlights
Grand Coral Golf Riviera Maya
19 minutes' walk
An acclaimed golf course offering stunning ocean views. Enjoy a round while surrounded by lush landscapes.
Church of Guadalupe
35 minutes' drive
A beautiful church featuring remarkable architecture and a serene atmosphere, perfect for cultural appreciation.
Galeria Luis Sottil
30 minutes' walk
An art gallery showcasing local artists. A cultural hub with rotating exhibitions and vibrant works.
Xavage Park by Xcaret
40 minutes' drive
A thrilling adventure park featuring rafting, ziplining, and other adrenaline-pumping activities.
Cenote Misterio Maya
40 minutes' drive
A natural cenote offering a tranquil swimming experience. Perfect for relaxation and cooling off.
Koh Thai
10 minutes' drive
A chic Thai restaurant with a modern vibe. Try their Pad Thai and enjoy an extensive cocktail menu.
Sea Olive
35 minutes' walk
Coastal dining with a fresh seafood menu and vibrant atmosphere. Reservations recommended for peak times.
La Marea
40 minutes' drive
Fine dining offering international cuisine with a focus on local ingredients. Great ocean views.
Transportation Options & Local Travel
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
322
Former name
Sandos Select Club
FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
How far is Sandos Caracol Nature Resort & Water Park (Adults Only) from Aeropuerto de Playa del Carmen?
The hotel is located 5 km from Aeropuerto de Playa del Carmen, which is approximately a 15-minute drive.
Are there any wellness facilities at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel features a spa and wellness center, including a sauna, hot tub, and fitness center.
What activities and amenities does Sandos Caracol Nature Resort & Water Park (Adults Only) provide for guests?
Amenities include outdoor pools, a water park with 29 slides, yoga classes, snorkeling, and entertainment options.
Is free Wi-Fi available at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Yes, free Wi-Fi is available throughout the property.
What is the beach access like at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel has a private beach area with hammocks, loungers, and Bali beds.
What recreational facilities does Sandos Caracol Nature Resort & Water Park (Adults Only) offer?
The hotel offers a fitness center, tennis courts, biking, and eco-activities for guests.
Are there any nearby restaurants to Sandos Caracol Nature Resort & Water Park (Adults Only)?
Nearby restaurants include Sea Olive, La Marea, La Brasserie, Arezzo Restaurant, Coco's Cabanas, and Oka - Sushi Bar, all within 3 km.
Does Sandos Caracol Nature Resort & Water Park (Adults Only) provide airport transportation?
Paid airport shuttle services are available for guests.
What is unique about the Select Club at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The Select Club offers an exclusive adults-only section with amenities such as a private pool, beach area, and a la carte dining.
What entertainment options can guests expect at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel features evening entertainment, kids' activities, and a game room.
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