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From141US$ /night
Check-in
04Jul2025Select date
Check-out
05Jul2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About This Resort

Carretera Cancun Chetumal Km. 295, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Sandos Caracol Eco Resort All Inclusive - Waterpark resort with 29 slides, 10 km from Playa del Carmen Airport

Located in Playa del Carmen, the resort features a waterpark with 29 slides in 3 zones. Property includes 9 restaurants offering Italian, Brazilian, Asian, Mexican, and vegan cuisine. Facilities comprise 2 outdoor pools, main pool with volleyball court, and quiet pools. Select Club Adults Only section provides private pool, beach area, 24-hour room service, and exclusive check-in. Resort features natural cenotes, mangrove forests, and jungle walking paths. Activities include beach volleyball, water polo, tennis, yoga sessions on riverside deck, and nightly shows including Pre-Hispanic ceremonies. Kids Club available with supervised activities. Property operates on solar power with water treatment systems. Distance to landmarks: Xcalacoco (0.5 km), Playa (1 km), Xca-Ha Park (3 km), Quinta Avenida (5 km).

Additional perks of the hotel

Select Club access includes towel service, lockers, showers, TV room, pool table, premium bar

Private concierge service and exclusive reception area

Spa with beauty treatments

Water sports equipment rental

Eco-tours through natural cenotes and mangrove forests

On-site wildlife observation areas

Daily cultural activities program

Room Options

955 rooms spread across multiple categories. Standard rooms feature private bathrooms with walk-in showers. Family rooms accommodate up to 4 guests with separate seating areas. Suites include living rooms with sofa beds. Select rooms offer private pools or hot tubs. Royal Elite section rooms provide Caribbean Sea views. All rooms equipped with air conditioning, minibars, flat-screen TVs with streaming services.

Other conveniences

Free Wi-Fi throughout rooms

Tea/coffee making facilities

Private balconies or terraces

In-room safes

Hairdryers and free toiletries

AM/FM alarm clocks

Ironing facilities

42-inch LCD satellite TVs

iPod docks in select suites

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Choose Your Ideal Room

Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
Pool View Superior
Max:
2 persons
420 sq. feet 
Bed options:
2 Double beds
Pool view
Shower
Balcony
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Pool View One Bedroom Suite
Max:
2 persons
670 sq. feet 
Bed options:
1 King-size bed
Pool view
Shower
Balcony
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Eco Family Suite
Max:
3 persons
445 sq. feet 
Bed options:
1 King-size bed
Shower
Balcony
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Rates and Room Availability by Date

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Transportation Options & Local Travel

See All Travel Methods to Reach Your Resort

City Centre
Playa del Carmen 3.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 4.4 mi
Cancun (CUN) 32.6 mi

Resort Features & Services

Unmatched comfort, unforgettable experiences—all built into your stay

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Cancun Chetumal Km. 295, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Chetumal Km. 295, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Nearby
Beach
Xcalacoco
2100 ft
Golf Course
Grand Coral Golf Riviera Maya
2600 ft
Restaurants
Koh Thai
1.6 mi
Predio El Limonar fraccion 2
Oka - Sushi Bar
1.6 mi
Predio El Limonar fraccion 2
La Marea
1.8 mi
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8 mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9 mi
Punta Bete Mexico Xcalacoco
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Check-in
04Jul2025Select date
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Rooms and Guests2 Guests, 1 Room